WhatsApp Integration
With ODD’s Unified Communications System, you can deliver WhatsApp messages immediately
SMS for Business
Businesses can also communicate with customers and market their products and services via SMS messaging.
Integrated Helpdesk Software
What if you could escalate customer calls or messages to a helpdesk ticketing solution?
Virtual Call Center
Employees can operate from separate geographic locations, rather than being in a centralized office.
Bring Your Own Device
This is a company IT policy that allows. employees to access the company’s IP PBX System using personal mobile devices.
IP PBX SLA
IP PBX SLA is a Service level agreement for the IP PBX software. The IP PBX SLA implies a 3-year maintenance contract along with a 3-year unlimited warranty.
Integration
ODD network offers various integration services which are additional services.
IP PBX System Installation and configuration
We will install and configure our state-of-the-art IP PBX system that fit your needs at the best price on the market.
PBX System Scan
We will analyze the current PBX system and advise customers on improvements and or replacement and offer the best solution that suit your company.
E-Learning
Our remote and onsite training packages are designed to correctly transfer knowledge to our customers to ensure that they are gaining the greatest satisfaction from their deployments upgrades and maintenance.
Unified Communications
Unified Communications is the ability for an organization to seamlessly integrate or unify its typical business processes with both real-time communications and non real-time communications.
Web Conferencing
With web conferencing you can hold live meetings, conferencing, presentations and training, online, via TCP/IP connections.
On-Premise or Cloud
Choosing a phone system for your business requires careful consideration. You want it to serve your business well, now and into the future.
Live Chat & Talk
With a WordPress Chat plugin, you can quickly and easily add live chat support to your WordPress website.
Contact Center Software
With the 3CX Live Chat & Talk plugin your agents can chat, video and call with your website visitors in real-time for truly seamless customer experience.