What We Offer
Unified Communications is the ability for an organization to seamlessly integrate or unify its typical business processes with both real-time communications and non real-time communications.
Allow employees to communicate together via text chat, without the need to rely on third party internet messaging systems. users can send and receive text messages via the Windows, Mac, iOS and Android from Anywhere.
Digital Receptionist (IVR, Auto Attendant):
The digital receptionist feature allows to answer phone calls automatically and present callers with a menu of options. A digital receptionist is also known as an auto attendant or IVR.
With our integrated video conferencing solution enables businesses to save time and money by hosting virtual meetings, whilst enjoying the benefits of face-to-face communication.
Customer Relation Management (CRM)
We can integrate your CRM, ERP and Accounting System with our Unified Communication system for you to be able to launch calls to contacts with a single click from your applications.
With advanced reporting we can extract custom management information from call records from our Unified Comunnication system into state of the art reports for management.
3CX integrates with some of the most popular PMS systems in the hospitality industry such as: Protel, roomMaster, Brilliant Hotel Software and Micros-Fidelio. This allows hotel staff to increase operating efficiency by taking advantage of all communications and management features.
ODD network offers SIP Trunking service for businesses where you can make local and international calls with your IP PBX at the lowest rates. SIP Trunking allows enterprise and small businesses to eliminate a PSTN gateway at their site and outsource that function to a carrier. It is typically a lower cost alternative.
ODD Network provides instant failover protection in the event of an emergency or other outage. Acting as a hot standby PBX, our disaster recovery solution can mirror your primary phone system and take over if your on-site PBX fails or if your place of business is inaccessible. [3cx-clicktotalk 404 "Not Found"]