Integrated Helpdesk Software
What if you could escalate customer calls or messages to a helpdesk ticketing solution? With an integrated helpdesk feature planned for future release, you can easily create tickets for follow up by your team in one central system. No additional management and no need to pay for a separate helpdesk solution. Benefit from a full featured phone system complete with helpdesk ticketing software for centralized customer communication, robust ticket management, in-depth metrics and more. Enable your agents to efficiently handle customer requests and connect with colleagues on one easy to manage platform.
Manage customer support and internal communication in one place.
Save big! No need to fork out for pricey helpdesk software, perform updates & maintenance from a single management console, Easy user management – no need to create multiple accounts.
Customers can communicate by phone, live chat, Facebook & SMS, Tickets status can be tracked by customer interface, customers get informed responses through centralized interface and detailed ticket reports & automations.