CRM Integration

With 3CX you can integrate your CRM, ERP and Accounting System with your PBX and be
able to launch calls with a single click. Inbound calls are automatically linked to the
customer record which pops-up on the screen and all calls are logged in the CRM package.
Additionally, with this omnichannel contact center solution, your agents can easily keep
track of customer interactions from any channel, ensuring that records are always up to
date for real-time access to contact details and information. Integrate 3CX PRO with MS
Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Zendesk and
more! If your CRM software is not included in our list of applications, it can also be